La Biblioteca Madrid LogoLa Biblioteca Madrid

Venue Information

Get your ticket back

Paid by card and lost your ticket? We'll send it again. We just need three details from the charge.

Paid with Apple Pay or Google Pay? Your phone pays with its own card number, different from your physical card. On iPhone: open Wallet, tap your card, tap the card number icon and authenticate with Face ID; use the last 4 digits of the Apple Pay number (device account number). On Android: open the card in Google Wallet and use the last 4 digits of the virtual card.

€

Copy it exactly as it shows on your statement, including processing fees and anything else from the same transaction.

Paid another way?

If it was cash, bank transfer or a free entry, drop us a line and we'll sort you out.

support@scennio.com

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